Deolo Cliff Eco Resort
A division of WB Urban Eco-Tourism Pvt. Ltd.
Privacy Policy

At Deolo Cliff Eco Resort we endeavor to provide our guests outstanding services and experiences in our hotels and luxury residences around the world. We value your business and your faith in us in delivering you a superior level of service.

We recognise that privacy is important to our guests, and hence Deolo Cliff Eco Resort's Global Privacy Policy explains our practices regarding personal information we collect when you visit our hotels, our website, when you fill up a form and become member of our loyalty programmes.

We request you to read this policy document carefully before sharing personal information with us. By visiting our web sites, we assume, your acceptance to the practices described in this policy document.


Personal information collected by Deolo Cliff Eco Resort from its guests

There are a number of situations in which your personal information may be gathered by Deolo Cliff Eco Resort to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from Deolo Cliff Eco Resort, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of your credit card; member number of our loyalty programmes, membership numbers of frequent flyer or travel partner programmes you are enrolled into, your dates of arrival and departure from our hotels/restaurants/other outlets, your preferences when you stay or dine at Deolo Cliff Eco Resort, your transaction history at Deolo Cliff Eco Resort; offers you have availed of from third party marketers in response to communication from Deolo Cliff Eco Resort. We may also record details on guests who have stayed or dined with you at Deolo Cliff Eco Resort, including their names and contact details.

Besides the above, we may also collect the following:

  • When you will out a form (online or hard copy), stating your preferences when you stay or dine at Deolo Cliff Eco Resort. Such information may include details relating to health matters.
  • User name and password selected by you when you register at our website or become a member of our loyalty programmes at our website.
  • If you choose to reserve a room online we record your arrival and departure dates, number of guests in the group, details of guest rooms and tariff details.
  • When you make a request for a proposal from our meeting planners, by visiting our websites.
  • When you contact us with your questions or comments.
  • From time to time, our website may offer a feature that allows you to send an electronic postcard or otherwise share a message with a friend. To fulfill you request, Deolo Cliff Eco Resort may require personal information about the person to whom you are sending an electronic postcard or message, including name and email address, along with the text of any message you choose to include. Using this feature is tantamount to entitling us to store and use the recipient's name and email address.
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