Deolo Cliff Eco Resort
A division of WB Urban Eco-Tourism Pvt. Ltd.
Cancellation Policy

If the client wishes to cancel his/ her hotel booking, the same must be intimated in writing to the office of the Company. Cancellation charges will be applicable as mentioned below, from the date of receipt of intimation by the Company.

If the hotel booking is cancelled by the client:

  • Thirty days or more prior to the date of departure of the tour, service fee of INR 500 will be forfeited by the client.
  • Fifteen to Twenty Nine days prior to the date of departure of the tour, cancellation charges will be 50% of total hotel cost.
  • Seven to Fourteen days prior to the date of departure of the tour, cancellation charges will be 75% of hotel cost.
  • Six days or less prior to the date of departure of the tour or ‘No Show’ on the tour, cancellation charges will be 100% of total tour cost.
  • Cancellation policies set by our Independent Contractors may at times supersede the above conditions, and as and when applicable will be intimated to the client.
    • No refund will be made for the services unutilized unless it is duly agreed by the hotel and given in writing for such refund on its letterhead.
    • Any policies dictated by the hotel will always supersede those stated here.
    • Also be informed that cancellation has to be made through on 033-2249 2552, 09883302177  or on the corresponding email ID: info@deolocliffecoresort.com  ONLY otherwise no cancellation will be entertained.
    • These cancellation terms may not be applicable for services booked during special events / fairs / exhibitions / festivals / Long weekends / Christmas and New Year period.  
    • Above are the cancellation rules but we will put our best possible effort to minimize the cancellation charges.
    • We do not accept Cancellations over Phone

                Confirmation of the booking will automatically imply full acceptance of all the terms and condition 

            Or

If any customer instead of cancellation extend there date as per availability in that case entire amount will be adjust to new booking and no cancellation charge is applicable.

 

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